We value your privacy

We use cookies to enhance your browsing experience, serve personalised content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies.

Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Webinars

Handling Complaints

Handling Complaints

NHSE has provided this webinar to support practices with Handling Complaints. The topics covered in this webinar are: GP Appraisal & Revalidation, Responding to Complaints and Professional Standards Process.

First Published
27 April 2021
Updated On
18 January 2025
Due to be Reviewed
6 January 2026
Not signed in.

Please Login or Register an account to access the ability to favourite this.
Share this article

You might also find this useful...

GPs offering Private Services
GPs offering Private Services
1 April 2025
We are receiving a number of enquiries from practices regarding offering private services. The article below seeks to explain the contractual limitations practices face when seeking to offer private services.…
Cont. Reading
GPC England Regional Elections
GPC England Regional Elections
31 March 2025
Voting is open for the election of GPC England Regional Representative. Members will be elected to serve out the remainder of a three-year term. There is one seat open for…
Cont. Reading
GP contract 2025/26 documents published
GP contract 2025/26 documents published
31 March 2025
Following the letter NHS England sent to general practice on 27 February outlining the contract arrangements for 2025/26, new and updated specifications and guidance have been published for contractors today. The…
Cont. Reading