Medical Administrator Supervisor | Richmond Medical Centre – North Hykeham, Lincoln

Medical Administrator Supervisor

Richmond Medical Practice – North Hykeham, Lincoln

Moor Lane
North Hykeham, Lincoln
LN6 9AY
Telephone: 01522 708 791

Location: North Hykeham, Lincoln
Hours: Full time, Monday to Friday
Salary: £26,000.00-£29,000.00 per year

We are seeking a highly motivated and organised Medical Administrative Supervisor to join our team. This role is crucial in ensuring the smooth operation of our administrative functions while providing exceptional support to both staff and patients. The ideal candidate will possess strong communication skills, proficiency in IT, and a patient service-oriented mindset..

Key Responsibilities

Compliance and Administration:

• Oversee daily administrative operations, ensuring efficiency and effectiveness in all processes.
• Manage and support administrative staff, providing guidance and training as necessary.
• Develop and implement office policies and procedures to enhance productivity.
• Organise Admin staff rotas, availability, allocations and changes
• Maintain accurate records and documentation for all administrative activities.
• Deal with more complex enquiries from patients
• Foster a positive work environment by promoting teamwork and collaboration among staff.
• Address patient inquiries with professionalism, ensuring high levels of satisfaction.
• Utilise IT tools to streamline office operations and improve service delivery.
  

Requirements:

• Proven experience in a medical administrative role with supervisory responsibilities.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite, particularly Outlook and Excel.
• Scanning of documents into patients electronic records
• Summarising records
• Attaching and coding letters (EZ Docs
• GP Links and deductions
• Customer service experience with a focus on building positive relationships.
• Ability to work independently as well as part of a team in a fast-paced environment.
  
• A proactive approach to problem-solving with strong attention to detail.

If you are passionate about medical administration and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Medical Administrative Supervisor.

Experience:

• Medical administration: 1 year required.

Benefits:

• Company events 
• Company pension
• On-site parking