Lead Primary Care Nurse | Sleaford Medical Group

Lead Primary Care Nurse | Sleaford Medical Group

The Role

We are seeking a highly skilled Senior Nurse to lead our team of both registered and unregistered nursing staff in the delivery of a first class regulated service to the patients registered within our practice.  As Nurse Lead you will have specific responsibilities in relation to management of the team but there will also be the opportunity to deliver front line nursing services, therefore the role requires a critical understanding of detailed practical and theoretical knowledge of primary care nursing.

To undertake this challenging and rewarding role, you will need to be an appropriately registered clinical practitioner who is able to communicate, liaise and interact effectively within the multi-professional team.

To lead this professional team you will need strong leadership and excellent organisational skills.  Time management with the ability to prioritise your workload is essential for this role to succeed.  You must have the skills and knowledge to use Microsoft Office suite and clinical IT system, currently SystmOne, plus good written and verbal skills.

In addition you must be a caring, dedicated, reliable, self-reliant and person-focused professional who enjoys working with a cross section of the general public.  The successful applicant will be highly motivated and proactive, with a flexible attitude, who is committed to providing patients with a high-quality care.

An understanding of employment law, coaching and mentoring would be an advantage.

Key objectives

• Promoting and monitoring safe and effective practice
• Enhancing the patient / client experience
• Providing effective leadership and management
• Contributing to the team and organisation’s objectives

Minimum Qualifications for this post

• NMC registration
• Degree level qualification or equivalent experience and knowledge in a health related subject
• Current registration with professional body with no restriction to practice.
• Evidence of Continuous Professional Development
• Demonstrate self, staff and patient management competencies
• Relevant professional qualification post registration level
• Significant post registration experience in a relevant clinical setting
• Knowledge of national, regional and local community nursing issues.
• Computer literacy and knowledge of Microsoft Office suite, SystemOne and other applicable IT programmes.

Responsibilities

The post holder will focus and lead on the following key areas, within the practice governance framework.

Ensure safe and effective practice – professional, ethical and legal

• Adhere to guidelines for the practice requirements and standards, for example, safe handling, administration, storage and custody of medicinal products.
• Adhere to Sleaford Medical Group guidelines, policies, and procedures.
• Ensure that Sleaford Medical Groups  goals are reflected in own and the nursing teams’ objectives.
• Contribute to the development of the policies and strategies, where appropriate.
• Maintain own professional and personal development in accordance with the NMC Code (2008), standards and professional guidelines.
• Establish and maintain relationships based on mutual respect communicating on a regular basis with the patient, relatives and carers in the provision of care and services.
• Ensure appropriate systems are developed and operational to facilitate dissemination of information within the team
• Adhere to General Data Protection Regulation (2016) (GDPR)
• Maintain effective records management ensuring all documentation written or electronic is managed as per guidelines
• Adhere to the Code of Conduct for NHS Managers
• Ensure risk management arrangements are in place within the team

 Evidence-based practice

• Promote a culture of research and evidence-based practice within the team to enhance person-centred care
• Ensure evidence-based care is provided to agreed standards within the Team
• Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence
• Participate in developing, implementing and monitoring policies, procedures and protocols
• Create an effective environment which supports a culture of life-long learning and reflective practice for all staff.
• Ensure systems and processes are in place to support effective mentoring of relevant staff.

Environment

• Ensure a safe and clean environment for team members, patients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting.
• Ensure team members are aware of environmental issues and take appropriate action as per Sleaford Medical Group policy.
• Participate in the analysis, assessment and management of actual and potential risks to health and well-being.
• Ensure safe and effective use of equipment including Personal Protective Equipment (PPE) as per policy
• Ensure near misses, incidents, accidents and faulty devices are recorded, reported, investigated and learning disseminated as per practice policies.
• Maintain a Risk Register as per practice policies.

Multi-professional working

• Establish systems and processes to ensure effective communication and continuity of patient care, liaising with multi-disciplinary / multi-agency teams and community services.

Enhance the patient experience

Person-centred care 

• Develop and maintain a culture of person-centred care within the team
• Promote a caring environment where equality and diversity are respected.
• Develop strategies for communication between the team, patients, relatives and their carers, showing awareness of barriers to understanding.
• Facilitate communication between all members of the multi-disciplinary / multi-agency team, and across care settings.

Coordination of the patient journey

• Ensure effective systems are in place to gain patient and carers’ feedback on their experience of care
• Ensure compliments and complaints are managed in line with Sleaford Medical Group policies including the dissemination of shared learning.

Provide effective leadership and management

Role model

• Act as a visible leader within the team
• Provide leadership that enables professional decision making and effective team working.
• Empower and enable staff to contribute to the delivery of high quality person centred care.
• Support clinical expertise of nurses within the team.

Develop team performance

• Promote, develop and facilitate a learning culture within the team
• Promote equality of opportunity for all
• Lead and participate in annual team personal development review in line with The Welby Practice People service policies.
• Lead and participate in learning needs analysis and facilitate annual personal development plans for the nursing team.
• Lead and participate in orientation and induction programmes for staff within the team
• Promote a person-centred culture to facilitate good staff relationships and morale among the team.
• Manage poor performance and practice of the team in line with Sleaford Medical Group policies.

Manage the Practice Service Environment

• Challenge appropriately and confidently where standards of care fall below the set standards
• Contribute to budget management within the team, to ensure services are managed in accordance with yearly financial instructions.
• Participate in multi-professional procurement processes to ensure appropriate selection of products which meet relevant quality and safety standards

Effective use of resources

• Deliver a safe and effective service within allocated resources, ensuring the resources are used to maximum effect
• Monitor budgetary performance, develop and implement action plans, organise the necessary resources and monitor outcomes.
• Adhere to Sleaford Medical Group systems for effectively managed stock and safeguarding fixed assets.
• Promote the principles of good governance and protects Sleaford Medical Group from financial risk

Contribute to the delivery of the organisation’s objectives

 Continuous quality improvement

• Promote a culture of continuous quality improvement through the use of audit, patient feedback and reflection on practice by self and other members of the team.

Service improvement, development and modernisation

• Work in partnership with a range of clinicians and managers in the planning or development of own service promoting the involvement of patients and carers
• Review processes / practice to support patients to improve their own health and wellbeing
• Review processes / practices to ascertain if there are better ways if working within the team to enhance patient care, service delivery and deliver required efficiencies.

Staff Management

• Ensure nurses working in the team are professionally qualified and registered with the NMC
• Ensure individuals working in the team achieve compliance with statutory and mandatory training requirements.
• Liaise with the Clinical Managers on all clinical issues
• Ensure processes are in place to manage sickness / absenteeism and take appropriate action in line with Sleaford Medical Group policies.
• Promote the health and wellbeing of staff and observe for any signs of ill health or stress factors in staff assigned to the area and take appropriate action in line with Sleaford Medical Group Practice policies and NMC guidelines.
• Coordinate leave to ensure adequate nursing cover and appropriate skills mix
• Participate in the recruitment of staff.

Information and how to Apply

Closing date: 31/03/2025
Contact details for information: Dr S K Bhandal Senior Partner by email: licbc83023@nhs.net
How to apply: Send a CV and covering letter to janet.tomlinson@nhs.net