What you need to know: All practices must have a system in place to review, share, and act upon patient safety alerts MHRA and other organisations send practices patient…
NHSE has provided this webinar to support practices with Handling Complaints. The topics covered in this webinar are: GP Appraisal & Revalidation, Responding to Complaints and Professional Standards Process.
Healthwatch Lincolnshire have recently surveyed patients about their experiences when contacting GP surgeries. One of the issues raised by patients in this survey was the uncertainty about when a clinician…
Have you ever wanted to find the telephone number for a hospital or community service and cannot find it? This should no longer be a problem, as the NHS Service…
Practices hold regular safeguarding meetings to discuss vulnerable children and adults, and to share best practice. It is essential that this is a multi-disciplinary meeting so that all practice teams…
Practices are frequently asked to perform ECGs by specialists, especially from the mental health trust. Psychiatrists request ECGs because psychotropic medications cause prolonged QTc and can result in arrhythmias. LMC…
Patients regularly ask practices to provide evidence to support their benefits claims or letters to help with housing needs. Practices may feel that providing these letters is helping the patient,…
The GMS contract for practices requires us to provide services to “patients who are, or believe themselves to be ill, with conditions from which recovery is generally expected; terminally ill;…