If a practice chooses to continue providing non-NHS services, the time frame for providing these reports can be extended to allow NHS clinical work to be prioritised. The extended time…
Dealing with abuse of practice staff on social media from patients The GPC have developed guidance how to protect yourself from online abuse and the steps GP practices can take against…
The LMC is regularly involved in representing and supporting doctors who have been identified as having "performance" issues. The LMC has identified themes which recur, and this regular feature from…
Comments from patients on the NHS website, social media and other similar sites can sometimes be inaccurate, unfair or inappropriate, which can potentially damage an organisation or staff member’s reputation.…
Gaining the right to be a UK visa sponsoring practice has many advantages and could form an important part of your general practice workforce planning. A step by step guide…
Endorsing correctly for Serious Shortage Protocols Dispensing practices are being encouraged make sure they are correctly using the new endorsement Serious Shortage Protocols (SSPs) to avoid invalid claims. In February…
As you may be aware, in 2015 the Government brought in regulations to allow parents, who meet certain eligibility criteria, to share the mother’s maternity leave by converting it to…
Practitioners should include their GMC or NMC number in all correspondence. GMC guidance states that it is good practice to have GMC number on all professional correspondence. Radiology requests must have…
Para 7.9B.1 of the GMS Contract states: The Contractor must ensure that as a minimum the following number of appointments during core hours for its registered patients are made available per…
This new online service to help administer practice payments and GP Pensions is now live. Statements: Practice statements are now accessed via PCSE Online, and will no longer be…
When we think of business continuity planning for our practice, we don’t often consider practice continuity after death, but this is a real consideration for single-handed GPs. It can be…
Healthwatch Lincolnshire have recently surveyed patients about their experiences when contacting GP surgeries. One of the issues raised by patients in this survey was the uncertainty about when a clinician…