Dealing with abuse of practice staff on social media from patients

The GPC have developed guidance how to protect yourself from online abuse and the steps GP practices can take against patients who leave abusive comments on social media or websites. It outlines what to do first, how to report content to the provider and what criminal and civil actions are possible.

Please see link to GPC guidance: Dealing with abuse of practice staff on social media from patients (bma.org.uk)