Authorising Conversion to a Referral

When we request advice and guidance from a specialist, the specialist may decide that the patient needs to be seen, and thus will want to convert the A&G to a full referral. In the past the specialist had to request that the GP practice re-refer using the electronic referral service (eRS).

We can now miss this bureaucratic step by authorising the specialist to convert A&G to referral if need be. This has to be done within eRS when the original referral is made. To allow this to happen the clinician, or administrator, must include enough clinical information for the specialist to accept the A&G as a referral.

The process for authorising the A&G to be converted to a referral is shown in the attached PowerPoint presentation.