Medical Receptionist | Welby Group – Welby Practice Bottesford

Medical Receptionist

Welby Practice – Bottesford

17a Walford Cl
Bottesford, Nottingham
NG13 0AN
Telephone: 01949 842341

About the Role

Are you a people person who thrives on making others feel welcome? Do you have a knack for staying calm under pressure and delivering exceptional service with a smile? If yes, we’d love to meet you!

Join our friendly and professional team at the Welby Practice, serving Bottesford, Harlaxton, and Waltham on the Wolds. As a Medical Receptionist, you’ll be the warm, welcoming face of our practice, ensuring every patient experience is seamless and positive.

You’ll handle everything from booking appointments and managing patient information to supporting our fantastic clinical team. If you’re ready to make a difference in people’s lives every day, this is the role for you!

Working Hours

30 hours per week, Monday to Friday
Shifts between 08:00 and 18:30

What We’re Looking For

We’re after someone who’s proactive, personable, and thrives in a team-focused, fast-paced environment. Here’s what you’ll need to succeed:

• Customer Service Superstar: Experience handling enquiries face-to-face and over the phone.
• Tech-Savvy: Confident with IT, especially Microsoft Office (SystmOne experience is a bonus!).
• Calm Under Pressure: Able to juggle multiple tasks in a dynamic environment.
• Team Player: Flexible with hours and duties to help cover holidays and absences.
• Excellent Communicator: Articulate and approachable.
• Driving Licence & Transport: Essential for this role.
• All offers are subject to a satisfactory DBS check.

What’s in It for You?

We believe in looking after our team as well as they look after our patients. Here’s what you can expect:

• NHS Pension Scheme: Benefit from contributions of up to 20.6%.
• Sick Pay Scheme: Peace of mind when you need it.
• Free Parking: No need to worry about parking fees.
• Generous Annual Leave: 36 days (inclusive of bank holidays).
• Supportive Work Environment: Join a dedicated, passionate team in a workplace that feels like family.

Why Join The Welby Group?

The Welby Group is at the forefront of innovation in primary care, delivering outstanding, patient-centred healthcare to over 35,000 people across Lincolnshire. When you join us, you’re not just joining a practice – you’re joining a movement to shape the future of healthcare.

Our Mission: Delivering high-quality care tailored to every patient.
Our Vision: Scaling sustainable healthcare through innovation and collaboration.

Our Values:

• Opportunity
• Enthusiasm
• Supportive
• Innovative
• Family
• Balance

We pride ourselves on fostering an inclusive, welcoming environment where every team member is valued and supported.

Ready to Apply?

Take the first step toward a rewarding career with The Welby Group. Click the apply button today, or reach out to Cheila at HR@welbyhealth.co.uk with any questions.

We can’t wait to hear from you!