Receptionist | Glenside Country Practice

Receptionist 

Glenside Country Practice

Corby Glen Surgery
St John’s Drive
Corby Glen, Grantham
NG33 4LY

Corby Glen Surgery Castle Bytham Surgery
12b High Street
Castle Bytham, Grantham
NG33 4RZ

Job Summary:

Glenside Country Practice is a rural dispensing practice in South Lincolnshire with 2 surgery sites, one at Castle Bytham and one at Corby Glen (positioned between Stamford, Grantham and Bourne).

An opportunity has arisen for an enthusiastic and highly motivated person to join our committed and friendly team.

The reception role will include greeting and sign posting patients, answering telephone calls, booking appointments, dealing with patient queries, ordering patient’s repeat medications and daily administrative tasks. The workload will be varied and will require you to demonstrate excellent communication skills and be able to work under pressure, especially during busy periods. You will need to demonstrate empathy with our service users and have a willingness to go the extra mile to ensure patient satisfaction. Experience of working in a front facing customer focused role would be advantageous. The ability to multi-task, prioritise workload and be able to solve problems would also be an advantage.

A working knowledge of AskMyGP & SystmOne would be an advantage.

The role is 18 hours in total spread across Wednesday and Thursday from 8.30am to 6.30pm with 1 hour lunch break (unpaid).

This role is on a 12-month fixed term contract (with the possibility to make permanent for the right person).

Pay: From £11.50 per hour

Expected hours: 18 per week

Extra hours will be required to help cover staff holidays or sickness.

Benefits:

• Company pension
• Free parking
• On-site parking

Experience:

• Reception: 1 year (preferred)

Work Location: In person

Reference ID: Receptionist GP Surgery

Contact information and how to apply:

Informal enquiries/practice visits are welcome by contacting:
Lee Kempton, Practice Manager: 01476 552 414 or by email: lee.kempton@nhs.net

Closing date: 23/08/2024